Refund Policy

30-day money-back guarantee

If you are not satisfied with your Ai Money Saver assessment, you can request a full refund within 30 days of your order date. You do not need to give a reason — a change of mind is enough.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request one:

• Go to paddle.net and enter the email address you used at checkout, or the order number from your receipt email.
• Select the order and choose the refund option.
• Alternatively, reply to your Paddle receipt email, or contact Liyana Consultancy Services Limited through the details on our site and we will raise it with Paddle on your behalf.

How long refunds take

Once approved, Paddle issues the refund to your original payment method. It normally reaches your account within 3–10 business days, depending on your bank or card issuer.

Your statutory rights

This policy sits alongside your legal rights as a consumer and does not replace them. Payment, billing and refund mechanics are also covered by Paddle's Refund Policy and Buyer Terms.