Refund Policy

Each assessment is a £4.99 one-off purchase that gives you lifetime access to your report. Because the report is generated and delivered to you immediately, it is non-refundable once produced.

Last updated 1 August 2026 · Liyana Consultancy Services Limited, trading as Ai Money Saver

What you are buying

One assessment costs £4.99, paid once. There is no subscription and nothing renews. The report you receive is yours to keep and download for life — you can save a copy from the report page at any time before you close it.

Non-refundable once your report is generated

Your report is digital content that is created and supplied to you the moment you pay. By completing checkout you ask us to supply it immediately and you acknowledge that, once it has been generated, the purchase is non-refundable and your 14-day right to cancel no longer applies.

This is why we show you a free preview of what we have found — how many areas look like overpayments and the estimated monthly range — before you are asked to pay anything. You only pay once you have seen there is something worth unlocking.

Cancelling before your report is generated

If you are charged but no report is produced — for example the assessment fails, you lose connection, or you were charged twice by mistake — you have not received the digital content and you are entitled to a full refund. Contact us or Paddle and we will refund you in full within 14 days of your order.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request one:

  • Go to paddle.net and enter the email address you used at checkout, or the order number from your receipt email.
  • Select the order and choose the refund option.
  • Alternatively, reply to your Paddle receipt email, or contact Liyana Consultancy Services Limited through the details on our site and we will raise it with Paddle on your behalf.

Once approved, Paddle issues the refund to your original payment method. It normally reaches your account within 3–10 business days, depending on your bank or card issuer.

Your statutory rights

This policy sits alongside your legal rights as a consumer and does not replace them. Nothing here removes any right you have where the service is faulty, not as described, or not supplied at all. Payment, billing and refund mechanics are also covered by Paddle's Refund Policy and Buyer Terms.